How to Redeem Physical Edition Codes and Inserts

Introduction

If you received a code card, bonus insert, or redemption leaflet with your STAR WARS: Galactic Racer™ Collector’s Edition or Deluxe Edition, this guide explains how to redeem it. Follow the steps below to make sure your bonus content is added to the correct account and region.

Before you redeem the code

Before entering the code, check the insert and package carefully so you can confirm the correct redemption steps for your platform and edition.

• Look for a code card, bonus insert, or leaflet inside the package.
• Read any platform-specific instructions printed on the insert.
• Confirm the code has not already been used.
• Make sure you are redeeming the code in the same region as the game purchase.
• Keep your order number and packaging in case you need support.

How to redeem the code

1. Sign in to the platform account that matches your game purchase.
2. Open the code redemption area on your platform or store account.
3. Enter the code exactly as shown on the insert.
4. Follow any prompts to confirm the redemption.
5. Wait for the confirmation message that the entitlement has been added.

If the code is missing, damaged, or invalid

If the code card, insert, or leaflet is missing from the package, or if the code is damaged or will not redeem, contact the retailer you purchased it from. Retailers handle physical fulfillment issues and can help with replacement or packaging concerns.

• Missing code or insert
• Damaged or unreadable code
• Code already used or invalid

If the code redeems but the content does not appear

If the code redeems successfully but the bonus content does not show up in game, try these steps first.

1. Restart the game.
2. Confirm you are signed into the correct account.
3. Allow some time for the entitlement to sync.
4. Check again in your in-game inventory, mailbox, or rewards area, if applicable.

Contact STAR WARS: Galactic Racer™ Support

If the content still does not appear after you have tried the steps above, contact STAR WARS: Galactic Racer™ Support here and include as much detail as possible.

• Order number
• Platform
• Edition name
• Photo of the code or packaging, if available

Additional information

For the best experience, always redeem physical edition bonuses on the correct platform account and in the correct region. If you are unsure which account to use, review your purchase confirmation or platform account details before redeeming the code.